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Customer Engagement Analytics
How Does It Work?
CartAssist - Digitally excellent customer experiences
Case Study – Self-Service for Maidstone Borough Council
13th December 2016 - 12:06 pm
Case Study – AI assisted CX for Eurocamp
3rd August 2016 - 9:07 am
Case Study – Low Value Contact Deflection for Clothes2Order
16th January 2016 - 11:34 am
ChatBots are sprouting up everywhere – Do you need one?
13th July 2017 - 12:23 pm
Will Chat Bots Kill Off The Customer Service Advisor?
12th May 2017 - 11:59 am
How e-tailers Forgot the Digital Customer
10th May 2017 - 11:53 am
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